Retirement Supervisor

About the role

First Student is seeking a Retirement Benefits Supervisor to serve as a senior-level individual contributor responsible for supporting the administration of its retirement and outside union plans. This role will function as a trusted subject matter expert, partner with internal stakeholders and external vendors, and help ensure employees receive accurate, timely, and compliant retirement benefits support. The position supports employee experience, regulatory compliance, vendor management, and continuous improvement across retirement benefits processes.

Responsibilities

• Plan Administration & Compliance Lead key annual retirement plan activities, including nondiscrimination testing, Form 5500 filings and audits, required minimum distribution reviews, and highly compensated employee determinations.
• Ensure plans are administered in compliance with federal and state requirements and plan provisions.
• Maintain accurate process documentation for assigned retirement administration activities.
• Team Leadership & Escalation Support Resolve escalated retirement plan matters, including complex benefit calculations and participant inquiries.
• Coach and support retirement benefits team members as they navigate complex matters, policies, and procedures.
• Data, Systems & Process Improvement Lead data reviews, clean-up initiatives, and related team coordination.
• Support system and process changes, including requirements review, user acceptance testing, and interface validation.
• Analyze benefits data and costs to identify trends, improve efficiency, and support program enhancements.
• Projects & Stakeholder Partnership Support special projects, acquisitions, and broader HR initiatives through analysis, recommendations, and technical expertise.
• Partner with internal stakeholders and vendors to ensure accurate administration, timely issue resolution, and service improvement.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or