Retirement Programs Representative III- IV - HR Executive Compensation & Retirement Programs - Akron FirstEnergy Headquarters

About the Role

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp., located in Human Resources within the Retirement Programs group. The role reports to the Manager, Executive Compensation & Retirement Programs and may be based at the Corporate Headquarters in Akron, Ohio, Greensburg, Pennsylvania, or Reading, Pennsylvania.

The Retirement Programs team administers the defined benefit pension (qualified and non-qualified) and 401(k) programs. This position supports business units to ensure these programs help attract and retain key and critical talent.

Responsibilities

• Supports the administration of defined benefit pension programs, both qualified and non-qualified plan formulas.
• Supports the administration of the 401(k) program.
• Assists with monthly pension payroll processing and validations; knowledge of Oracle is a plus.
• Performs various reconciliations and researches discrepancies.
• Processes active and retiree deaths, including confirmation, updating pension option elections, identifying beneficiaries, and notifying vendors.
• Assists with special pension-related projects such as early retirement options and pension lift-outs.
• Compiles data for retirements (projections and actual retirements), including data requests from external financial providers.
• Reviews divorce documentation to determine if a Qualified Domestic Relations Order (QDRO) or Domestic Relations Order (DRO) is necessary.
• Performs SOX controls to ensure data accuracy for pension calculations and valuations.
• Works with internal and external auditors on the annual pension audit.
• Reviews and supports calls from current and former employees regarding retirement programs, beneficiary changes, and account distributions.
• Consults with business unit leaders on retirement program practices and processes.
• Prepares and delivers pension-related presentations to employees.
• Prepares ad-hoc reports and statistics for retirement programs and initiatives, including complex reporting and analysis.
• Recommends process improvements and implements solutions to drive change across the organization.
• Working knowledge of 401(k) administration under Fidelity is a plus.
• Working knowledge or familiarity with Code Section 409A is a plus.

Requirements

HR Rep III Level

• Bachelor’s degree in a related discipline with a minimum of 4 to 7 years of relevant work experience, or in lieu of a degree, a minimum of 7 years of relevant work experience.
• Demonstrated proficiency in job skills required for the role.
• Applies conceptual knowledge to solve routine challenges and recognizes implications for unrelated business operations.
• Exercises independent judgment on basic projects with minimal management oversight.
• Proficient written and oral communication skills, with the ability to tailor messaging effectively.
• Proficient in Microsoft Office tools, including Excel (advanced skills desired), PowerPoint, and Word.
• Proficient analytical and quantitative skills to identify challenges, gather and analyze information, and develop solutions.
• Proficient knowledge of section operations and fundamental knowledge of department operations.
• Strong work management skills; ability to independently organize, manage, and prioritize multiple assignments.
• Ability to work with management and peers both inside and outside the department.
• Ability to interface with external parties while maintaining core business objectives.
• Understands connections between various HR areas.
• CEBS or SHRM certification is a plus.

HR Rep IV Level

• Bachelor’s degree in a related discipline with a minimum of 7 to 10 years of relevant work experience, or in lieu of a degree, a minimum of 10 years of relevant work experience.
• Career-level individual exhibiting full competency, recommending and implementing solutions for complex issues.
• Develops process improvements aligned with broader business objectives.
• Manages projects with a sense of ownership and thoroughness.
• Provides leadership on initiatives and is viewed as an informal leader to peers.
• Performs independently with minimal oversight.
• Advanced written and oral communication skills, with the ability to communicate complex concepts effectively.
• Advanced proficiency in Microsoft Office tools, including Excel (advanced skills desired), PowerPoint, and Word.
• Advanced analytical and quantitative skills to proactively identify complex challenges, analyze information, and develop solutions.
• Advanced knowledge of section operations and proficient knowledge of department operations.
• Expert organizational skills and ability to manage and prioritize multiple work assignments.
• Ability to assume additional responsibilities and handle increased workload without compromising quality or customer service.
• Advanced ability to work with management and peers both inside and outside the business unit; provides mentoring and onboarding.
• Ability to develop mutually beneficial relationships and interface with external parties.
• Effectively supports company leadership at all levels.
• Understands connections between various HR areas.
• CEBS or SHRM certification is a plus.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

For more details, visit www.firstenergycorp.com.

FirstEnergy supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.