Benefits Representative III - HR Benefits - Akron FirstEnergy Headquarters

FirstEnergy is a forward‑thinking electric utility headquartered in Akron, Ohio, operating one of the nation’s largest investor‑owned electric systems with over 24,500 miles of transmission lines and a regulated generating fleet of 3,780 MW.

About the role

The Benefits Representative is responsible for the design, development, implementation and ongoing administration of assigned health & welfare benefit plans.

Responsibilities

• Participate in the development, implementation and administration of employee and retiree benefit programs.
• Conduct research and analysis related to health and welfare benefit plans and develop sound recommendations.
• Educate HR team members, employees and retirees on benefit plans, policies and procedures.
• Advise on eligibility, coverage, claim procedures, and other benefits matters.
• Function as a liaison to benefit vendor partners.
• Participate in annual open enrollment and HR projects.
• Provide support to the HR Help Desk team.
• Ensure compliance with benefit‑related laws.
• Maintain company plan documents.
• Monitor Affordable Care Act (ACA) status.
• Monitor plan enrollment and audit records.
• Work closely with IT and HR Analytics.
• Participate in audit inquiries.
• Analyze benefits data and respond to reporting requests.
• Seek process improvements.

Qualifications

HR Rep III level

• Bachelor’s degree and 4–7 years relevant experience, or 7 years relevant experience in lieu of a degree.
• Understanding of HR functional areas.
• Proficiency with Microsoft Office.
• Proficiency with Oracle.
• Strong communication, organization and analytical skills.

HR Rep IV level (includes HR Rep III requirements plus)

• Bachelor’s degree and a minimum of 7 years experience, or 10 years in lieu of a degree.

Benefits

• Competitive pay plus incentive compensation.
• Company‑sponsored pension plan.
• 401(k) savings plan with employer matching contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills‑development training with tuition reimbursement.
• Commitment to workforce diversity and equal employment opportunity.

Safety

Safety is a core value at FirstEnergy. The company provides tools, information, and processes to ensure a safe work environment, an accident‑free workplace, and public safety, aiming for world‑class safety standards.