Retention Specialist

Responsibilities

• Collaborate with Athletics, Student Affairs, academic departments, and other campus partners to coordinate student support, share relevant concerns, and connect students with appropriate services
• Provide proactive support and early intervention for students by helping them navigate academic expectations, connect with campus resources, and resolve barriers that may affect persistence
• Support retention and completion goals for the university by coordinating timely outreach and contributing to retention-focused data review and follow-up
• Monitor and respond to early alert referrals by communicating with faculty, staff, and coaches; conduct outreach to students, and document follow-up actions
• Provide general student support
• Create a welcoming community and engage in university mission
• Participate in and promote a culture of continuing quality improvement
• Other related duties as assigned