Retention Specialist

Union, Missouri - Full Time

About the role

East Central College has an opening for a full-time Retention Specialist responsible for providing retention support systems including coaching, mentoring, and supplemental instruction to ensure student success and retention for students impacted by environmental, social support, and college readiness factors. This position is grant funded.

Qualifications

• Bachelor’s degree (a comparable amount of training, education, or experience may be substituted for the minimum qualifications)
• Tested experience in student success, retention initiatives, and/or academic support roles
• Teaching/tutoring experience preferred

Responsibilities

• Assist Retention Coordinator with outreach, success coaching, and use of retention software
• Serve as a Success Coach, with anticipated caseloads of 300+ students. Primary responsibilities include closing stop-out gaps, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress
• Support students acclimating to college, bridging gaps of knowledge, and transitioning to alternative modalities that differ from “traditional” classroom structure
• Provide students with information about program area(s) and services available; provide faculty with information about services available and opportunities for faculty participation
• Assist with outreach to appropriate divisions, departments, and classes
• Collaborate with Retention Coordinator, other Success Coaches, Learning Center staff, and/or instructors concerning programs and materials to meet student needs
• Work in partnership with counselors and other Student Services departments to support student well-being, including access to mental health counseling and additional resources
• Present relevant information to campus regarding supportive measures for students
• Recognize and use a variety of learning modalities to enhance student communication
• Provide feedback to campus on student challenges and trends supporting success
• Collect and evaluate data regarding students' progress; provide feedback to the Retention Coordinator
• Assist Retention Coordinator with assessment reporting
• Collaborate with the Retention Coordinator and Learning Center on workshops and programming that support retention and student success, including study groups, linked tutoring, embedded tutoring, etc.
• Design and deliver study skills curriculum
• Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision

Benefits

• Comprehensive benefits package including medical, dental, vision, and life insurance with no premium cost to the employee for employee-only coverage
• Missouri Public School Retirement System benefits
• Generous paid leave
• ECC tuition waiver for self and immediate family
• Tuition reimbursement benefits for employee

Pay

Salary range: $19.73 – $26.69 per hour. While the full salary range is provided for growth potential, most new hires are initially placed within the lower portion of the range based on experience and institutional compensation guidelines.