Retention Analyst Consultant (6-Month Contract)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other headings, but we should follow the pattern. Safer to include only those headings that have content. About us could be omitted; but we might lose substantive info about company mission etc. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the About us content somewhere. Could we put it under a heading like "About the company"? Not in list but maybe acceptable? The instruction says use those headings for section headings (e.g...). It doesn't forbid other headings, but we should prefer those. However to preserve substantive info, we could include a heading "About the company" as but not in the list; risk of violating instruction? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; but not strictly forbidding others. However to be safe, we could embed the About us content into a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; but not strictly forbidding others. However to be safe, we could embed the About us content into a
before the first heading, without a heading. That's allowed: we can have prose
not under a heading. The instruction says use
for section headings (list). It doesn't say every must be one of those, but we should follow. We'll put About us as a
before sections. Now we need to extract content. About us paragraph: "At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world. Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine. Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Obsessed, Radical Ownership, High Performance, Courage, Amazing Humans and Continuous Pursuit of Excellence —are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team." We keep that as a
. Now THE ROLE paragraph: "This is a 6-month contractor position expected to work 40 hours/week." Actually that line appears earlier under ABOUS? Actually after ABOUT US: "This is a 6-month contractor position expected to work 40 hours/week." That's schedule info. Then "THE ROLEWe're looking for a detail-oriented, analytically-minded Retention & Loyalty Analyst to support the loyalty and retention programs at AG1 on a contract basis. This role sits at the intersection of reporting, experimentation, and cross-functional program operations. You'll help manage A/B testing across our loyalty and retention initiatives, keep a close pulse on how programs are performing, and dig into the data to identify gaps and opportunities the business should be acting on. You'll partner closely with Data Science, DIT, and program owners to keep tests moving, reporting sharp, and MBR/QBR materials ready to go.This is a great fit for someone who's comfortable independently owning a recurring analytics and reporting cadence while also bringing forward original insight and recommendations, not just tracking what's already known." We need About the role section: maybe combine THE ROLE description (excluding schedule line). So About the role: description of role. Responsibilities: WHAT YOU’LL DO bullet list. Requirements: WHAT WE'RE LOOKING FOR bullet list. Benefits: WHAT'S IN IT FOR YOU? bullet list. Pay: Competitive hourly compensation. Schedule: 6-month contractor position expected to work 40 hours/week. We must not include headings with filler like "commensurate with experience". Not present. Now we need to format lists: each bullet as
- . Ensure we preserve all items.
Let's extract WHAT YOU’LL DO items:
- Help manage A/B testing across loyalty and retention initiatives. Inclusive of loyalty tests and at-cancel, winback, and churn-prevention experiments. You will support test setup, monitoring, readout, and recommendations
- Monitor performance across loyalty and retention programs, including loyalty initiatives, early intervention, at-cancel, and winback/reactivation dashboards, proactively flagging trends, risks, and opportunities
- Develop and maintain KPI tracking, scorecards, and recurring reporting across both loyalty and churn/retention metrics (e.g., save rate, involuntary vs. voluntary churn, winback conversion)
- Analyze results across loyalty and retention programs to identify gaps and opportunities in the business, translating findings into clear, actionable recommendations
- Manage the merch planning process for our loyalty program, including tracking inventory and planning replenishment
- Prepare supporting data and materials for MBR/QBR reporting on loyalty performance, cancellations, and retention
Now WHAT WE'RE LOOKING FOR items:
- 3 years of experience in marketing analytics
- Strong analytical and reporting skills, with experience developing and maintaining recurring scorecards or dashboards
- Solid understanding of A/B testing principles and statistical significance, with experience supporting or helping manage tests
- A proactive, curious approach to data — comfortable digging past the surface-level numbers to identify gaps and opportunities
- Familiarity with the business KPIs used to measure loyalty, retention, and/or e-commerce performance (e.g., LTV, purchase frequency, churn rate, save rate)
- Ability to translate data into clear insights and actionable recommendations
- Comfort working with data science partners to scope, submit, and follow up on analytics requests
- Experience with ticketing/project tools (e.g., Jira, Asana) to manage a recurring reporting cadence and cross-functional follow-up
- Strong attention to detail and a proven ability to manage multiple work streams at once
- The ability to thrive in a fast-paced environment with a consistent "can-do" attitude
- Strong interpersonal, written communication, and organizational skills
- A full life outside of work with personal passions and hobbies!
Now WHAT'S IN IT FOR YOU? items:
- Competitive hourly compensation.
- A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
- A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
- A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
- A high-growth, dynamic environment with opportunities for your direct impact to be felt.
- In-person team meetups for optimal collaboration, team building and accelerating productivity.
- A work environment and culture that is based on high performance, productivity and continuous improvement.
- The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
- Access to AG1 products and branded swag.
Note: Competitive hourly compensation appears also as a benefit; but we also need a Pay section. We could still include it in Benefits but also separate Pay. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state competitive hourly compensation, so we can have Pay section with that line. Benefits section can include other items excluding the compensation line (to avoid duplication). However we could keep it in Benefits as well but risk duplication. Better to separate: Pay: Competitive hourly compensation. Benefits: rest.
Now Schedule: "This is a 6-month contractor position expected to work 40 hours/week."
Now About the role: we need to extract from THE ROLE paragraph (excluding schedule line). Let's copy:
"We're looking for a detail-oriented, analytically-minded Retention & Loyalty Analyst to support the loyalty and retention programs at AG1 on a contract basis. This role sits at the intersection of reporting, experimentation, and cross-functional program operations. You'll help manage A/B testing across our loyalty and retention initiatives, keep a close pulse on how programs are performing, and dig into the data to identify gaps and opportunities the business should be acting on. You'll partner closely with Data Science, DIT, and program owners to keep tests moving, reporting sharp, and MBR/QBR materials ready to go.This is a great fit for someone who's comfortable independently owning a recurring analytics and reporting cadence while also bringing forward original insight and recommendations, not just tracking what's already known."
Note there is a missing space before "This is a great fit". We'll keep as is.
Now About us paragraph as earlier.
Now we need to output HTML fragment: start with maybe
for About us, then
About the role
...
, thenResponsibilities
- ...
Requirements
- ...
Benefits
- ...
Pay
Competitive hourly compensation.
, thenSchedule
This is a 6-month contractor position expected to work 4