Retail Yard & Counter Associate

Key Responsibilities

• Open and close the showroom, yard, and warehouse as scheduled
• Complete daily reports and operational checklists
• Maintain a clean, safe work environment and follow all safety procedures
• Work outdoors and perform physical labor in varying weather conditions
• Provide excellent customer service at the sales counter, in the yard, in the warehouse, and over the phone
• Absorb and answer product questions and provide basic recommendations (training provided)
• Process POS transactions, customer orders, returns, and account inquiries
• Load and unload trucks using pumps, forklifts, and manual handling
• Maintain yard, warehouse, and showroom organization and appearance standards
• Clean, inspect, and perform light maintenance on rental equipment
• Support internal construction crews by preparing materials and equipment for jobs

Skills & Qualifications

• Strong work ethic and team-first mindset
• Valid driver’s license with a relatively clean motor vehicle record
• 2+ years of customer service experience preferred
• Forklift experience (2+ years preferred)
• General mechanical aptitude or willingness to learn
• Basic computer and point of sale (POS) system skills
• Ability to lift heavy materials, stand for extended periods, and perform physical labor
• Bilingual English/Spanish is a plus

Compensation & Benefits

• Competitive wages with performance bonuses
• Employee Stock Ownership Plan (ESOP) – 100% employee-owned
• 401(k) with company match
• Medical, Dental, Vision, Life, and Disability Insurance
• Health Savings Account (HSA)
• Paid holidays, vacation, and bereavement leave
• Annual pay reviews
• CDL training opportunities with pay increase upon obtaining CDL A
• OSHA certification and ongoing training
• Advancement opportunities – we promote from within