Retail Warehouse Supervisor

Essential Duties

• Team Leadership
• Supervise and assist in training the warehouse team
• Foster a positive, high-performance environment
• Provide coaching and feedback for management
• Warehouse Operations
• Oversee receipt, storage, and allocation of incoming products and packages
• Process receivers as shipments arrive and communicate with buyers as needed
• Designate areas for receiving, processing, staging, and storage
• Monitor space allocation and alert the Manager to any concerns
• Inventory Management
• Ensure accuracy of warehouse inventory
• Follow proper procedures
• Review and verify inventory actions
• Monitor stock levels at warehouse, generate transfers to Shops and E-Commerce locations as requested
• Compliance & Secure Handling
• Ensure proper handling, secure storage, and distribution of Mount Vernon Distillery whiskey and Gristmill products
• Logistics & Deliveries
• Ensure accurate and timely daily delivery and pick-up of USPS and UPS mail and packages throughout the estate
• Audits & Accuracy
• Assist with annual inventories and conduct random warehouse counts to ensure accuracy

Qualifications

• 1–2 years of warehouse supervisory experience; retail warehouse experience strongly preferred
• Strong organizational skills with the ability to manage time, multitask, and maintain a high level of accuracy and detail
• Proficiency in warehouse or inventory management software required; Counterpoint or Cin7 IMS experience preferred
• Ability to work efficiently, independently, and collaboratively with team members
• Excellent communication, motivation, and coaching skills
• Ability to lift and move objects up to 50 lbs
• Ability to be trained and certified to operate an electric pallet jack and skid lift
• Valid driver’s license required

Performance Expectations

• Inventory Accuracy: Work to maintain 98% or higher accuracy across warehouse and shop stockrooms
• Receiving Efficiency: Process and stage incoming shipments within 24 hours of delivery
• Transfer Timeliness: Complete stock transfers within 1 business day of request
• Compliance & Safety: Maintain zero OSHA violations and ensure 100% compliance with alcohol-handling protocols
• Mail & Package Delivery: Ensure twice daily USPS/UPS mail and package deliveries and pick-ups are completed on schedule

Benefits

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• On-site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and The General's Canteen
• Free Parking
• Health, Vision, and Dental insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• Paid leave for sick time, vacation and Holidays
• Flexible spending account for medical care