Retail Team Manager

About the role

Join a revolutionary change at Swedish Match North America LLC, a leading producer of smokeless tobacco products aiming to provide alternatives with a lower risk than smoking. As a Retail Team Manager, you'll manage sales and executional functions within your assigned geography, including retail sales, account management, and wholesaler sales.

Responsibilities

• Manage and provide direction to all assigned team members to achieve Company and Regional business objectives.
• Develop and execute effective business plans at accounts assigned to you.
• Oversee and manage appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
• Analyze business building opportunities and develop executional plans for your geography to accomplish company, region, and district goals and initiatives.
• Ensure distribution and merchandising objectives are met, identify growth opportunities, and manage category management.
• Communicate clearly goals and provide visibility to performance against goals, assess and evaluate business results, and recommend change strategies as needed.
• Understand and translate national and regional policies, procedures, and operating strategies to your team.
• Accurately manage operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager.
• Provide ongoing development feedback and support to team to address opportunities adhering to Performance Management principles and standards.
• Collaborate effectively with Business Development Managers (BDMs) and Key Account Managers (KAMs) to ensure alignment of executional objectives within the market in service of providing appropriate direction to TSMs.
• Strive for operational excellence with efficient and effective use of resources.
• Collaborate and actively engage with Talent Acquisition in the recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
• Develop and ensure alignment of personalized development plans for direct reports based on the Sales Competency Model.
• Provide ongoing coaching to support team development in accordance with Performance Management standards and principles and the Sales Competency Model.
• Communicate with Impact consistently with the team, cross-functional partners, and your customers.
• Create a culture that fosters cooperation, credibility, candor, consistency, acting with integrity, and a commitment to exceptional performance across the team and with cross-functional partners.

Requirements

• Bachelor’s Degree preferred.
• 3-5+ years of retail sales, wholesale grocery, or route sales experience required.
• Strong planning, organizational, leadership, coaching, and teamwork skills required.
• Strong verbal and written presentation skills required.
• Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities required.
• Strong understanding and utilization of resources such as Microsoft Outlook, PowerPoint, Excel, Word, MSA data, Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items), syndicated data, and Fluent in English.
• Likewise, you must be legally authorized to work in the U.S.

Qualifications

• Experience in managing teams and driving sales performance.
• Ability to analyze and interpret complex data to develop actionable initiatives.
• Strong interpersonal and communication skills.
• Proven ability to lead and motivate a team towards achieving common goals.
• Knowledge of industry trends and competitive landscape.

Skills

• Strong analytical skills.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office Suite.
• Understanding of retail and wholesale operations.
• Ability to manage multiple priorities and deadlines.

Benefits

Annual Base Salary Range: $90,000 to $120,000.

Pay

$90,000 to $120,000 annually.

Schedule

Full-time position.

Company Information

Philip Morris International (PMI) is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. PMI’s affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate, and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com. #PMIUS