Retail Team Manager

About the role

Join us as a Retail Team Manager for Swedish Match North America LLC. This role is critical to our high-performing sales team, managing all sales and executional functions within the assigned geography, including retail sales, account management, and wholesaler sales.

Responsibilities

• Develop and execute effective business plans at accounts assigned to you.
• Oversee and manage appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
• Analyze business building opportunities and develop executional plans for your geography to accomplish company, region, and district goals and initiatives.
• Manage operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager.
• Provide on-going development feedback and support to team to address opportunities adhering to Performance Management principles and standards.
• Collaborate effectively with BDM and SAM/KAM to ensure alignment of executional objectives within market in service of providing appropriate direction to TSMs.
• Strive for operational excellence with efficient & effective use of resources.
• Collaborate and actively engage with Talent Acquisition in recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
• Develop and ensure alignment of personalized development plans for direct reports based on Sales Competency Model.
• Provide ongoing coaching to support team development in accordance with Performance Management standards and principles and Sales Competency Model.
• Communicate with Impact consistently with team, cross-functional partners, and your customers.
• Create a culture that fosters cooperation, credibility, candor, consistency, acting with integrity, and a commitment to exceptional performance across the team and with cross-functional partners.

Requirements

• Bachelor’s Degree preferred.
• 3-5+ years of retail sales, wholesale grocery, or route sales required.
• Strong planning, organizational, leadership, coaching, and teamwork skills required.
• Strong verbal and written presentation skills required.
• Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities required.
• Strong understanding and utilization of resources such as: Microsoft Outlook, PowerPoint, Excel, Word, MSA data, Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items), syndicated data, Fluent in English.
• Likewise, legally authorized to work in the U.S.

Qualifications

• Experience with MS Office Suite (Word, Excel, PowerPoint).
• Understanding of retail operations and consumer behavior.
• Knowledge of industry trends and regulations.
• Ability to manage multiple priorities and deadlines.

Skills

• Data analysis and interpretation.
• Effective communication and presentation skills.
• Team management and leadership.
• Customer relationship management.
• Problem-solving and decision-making.

Benefits

Annual Base Salary Range: $90,000 to $120,000.

Pay

Annual Base Salary Range: $90,000 to $120,000.

Schedule

Full-time position.

Benefits

• Health insurance.
• Retirement savings plan.
• Flexible spending accounts.
• Employee assistance program.
• Professional development opportunities.

Company Information

Philip Morris International (PMI) is a global leader in the tobacco industry, dedicated to delivering a smoke-free future. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. PMI’s affiliates are working to deliver a smoke-free future, investing $12.5 billion globally to develop, scientifically substantiate, and commercialize innovative smoke-free products for adults who would otherwise continue to smoke.

Equal Opportunity Employer

PMI is an Equal Opportunity Employer. PMI is committed to a diverse workforce and equal employment opportunity.