Retail Team Leader

In partnership with store leadership, work alongside store associates providing daily direction, communication, and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards.

Responsibilities

• Set high standards and motivate the team to create "The Experience."
• Responsible for exceeding sales goals, building store traffic, converting guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships.
• Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values.
• Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards.
• Assist with store operational duties including inventory, ordering, training, Fussy Matrix, emailing and calling guests, and opening/closing procedures.
• Act as a liaison between store associates and store leadership to create a fun and collaborative work environment.
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating "The Experience," store associate engagement, and shrink.

Requirements

• High School graduate or equivalent strongly preferred.
• Prior retail experience strongly preferred; prior management experience strongly preferred.
• Experience in specialty retail strongly preferred.
• Experience with retail POS system a plus.
• Dependable with open availability and flexible to work nights, weekends, and holidays.
• Strong desire and ability to serve customers and solve problems.
• Ability to lead, motivate, and promote a team environment.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Must be polished, polite, and professional.
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced environment.

Environment & Physical Demands

• Constant walking and standing; frequent bending, stooping, and reaching.
• Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream, and bar soap throughout the workday.
• Strong sensory skills such as good eyesight, good hearing, and dexterity.
• Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs.

Benefits

• Incentive eligible position, based on achievement of company and store metrics.
• Opportunity to serve your community by taking advantage of volunteer paid time off.
• Generous employee discount on Vera Bradley products.
• Opportunities for leadership development, skill development, and career advancement.
• Holistic wellness program providing no-cost access to a variety of financial, physical, and mental wellness experts.
• DailyPay option for wage payment.
• 401k with generous company match, immediate vesting (service and age requirement).
• Ancillary benefits including pet insurance, cell phone discount, employee referral bonus, and much more.

Pay

Base Pay Range: $15.81 - $23.68 per hour. Starting Pay: $18.00 USD. Vera Bradley’s compensation ranges are based on market data and comply with all local, state, and federal regulations. Individual pay within the listed range depends on work location. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable.