Retail Team Lead - VA

Responsibilities

• Works with the Guest Experience team to ensure consistent Guest satisfaction
• Ensure theming related to the attraction is maintained
• Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash around the venue
• Complete Opening/Closing Checklists
• Assign and reconcile cash drawers
• Assist Team Members as needed
• Delegate responsibilities to ensure location is clean, stocked and “show ready”
• Direct Team and follow up on assigned tasks
• Work with Guests to correct issues and ensure satisfaction
• Oversee and assist with photo purchases and customization
• Schedule repairs and maintenance to resolve swiftly and effectively
• Additional duties as assigned

Requirements

• Must be able to remain in a stationary standing position more than 65% of the time
• Must be able to move about within the retail area
• Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain area
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays
• Exceptional communication skills
• Organized and detail oriented
• Able to multitask
• Reliable proactive team player

Qualifications

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience in a retail environment
• Knowledge of cash handling
• 6 months in a leadership role

Benefits

• Paid Sick Time