Retail Team Lead

Job Details

About the role

The Phenix City Retail Store, is currently looking for a hard-working and dedicated Retail Team Lead.

Responsibilities

• Ensures proper maintenance, reporting and management of the store’s financial assets such as, cash register tills, cash deposits and the change fund.
• Supervises team members to ensure they provide customers with the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
• Mets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Aids customer with purchases and pricing.
• Ensures the sales floor layout is customer friendly.
• Checks pricing to ensure policies and proper formats are utilized.
• Assists with hiring and onboarding of new team members.
• Understands and practices all safety requirements.
• Performs other duties as assigned by Store Manager.

Requirements

• High School Diploma or General Education Degree (GED).
• Two years of supervisory experience leading a team.
• Basic math skills.
• Basic computer skills.
• Prior experience working in a retail or customer service-related environment.
• Cash handling experience.
• Warehouse experience, preferred.

Qualifications

• Full-time position averages 32-40 hours per week.
• Hours will fluctuate based on business needs, (i.e., seasonal changes, donation volumes, etc.).
• Operating days will fluctuate based on store location.
• The Retail Team Lead must be available to work any shifts Monday through Sunday.

Skills

• Strong leadership and supervision skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of retail operations and customer service principles.

Benefits

• A competitive benefits package including:
• Paid at an hourly rate.
• Medical, Dental, Vision, and Life insurance.
• A generous paid time off (PTO) plan.
• 401k with a company match.

Pay

• Paid at an hourly rate.

Schedule

• Full-time position averages 32-40 hours per week.
• Hours will fluctuate based on business needs, (i.e., seasonal changes, donation volumes, etc.).
• Operating days will fluctuate based on store location.
• The Retail Team Lead must be available to work any shifts Monday through Sunday.

Company Information

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission. We Offer a Competitive Benefits Package Including Paid at an hourly rateMedical, Dental, Vision, and Life insuranceA generous paid time off (PTO) plan401k with a company match We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.