Retail Team Lead (PT)

About Us

Headquartered in Shelby Township, Michigan, Warrior Sports is recognized as one of the sporting goods industry’s premier manufacturers of innovative, high-performance, cutting-edge equipment, footwear, and apparel for lacrosse and hockey athletes of all ages and abilities. Founded in 1992, Warrior was acquired by privately held New Balance Athletic Shoe, Inc. in February 2004. The 2007 acquisition of Boston-based Brine Sporting Goods further established Warrior Sports as the dominant force in the lacrosse and hockey world.

About the Role

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results, and delivering a world-class experience for our guests. You will lead by example through New Balance’s Core Competencies.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving store key performance indicators through training and development of associates
• Deliver a great guest experience utilizing our GUEST service model
• Perform opening and closing store procedures
• Follow safety and reporting regulations, including proper lifting procedures

Requirements

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to:
  • Lift 4 lbs. frequently; lift maximum 8 lbs. occasionally
  • Kneel or squat frequently
  • Move boxes of product up to 50 lbs (with assistance if necessary)
  • Stand for extended periods of time
  • Climb ladders occasionally
  • Climb and descend stairs frequently (depending on location)

Pay

Pay Range: $15.90 - $19.85 - $23.80 hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, and geographic location).