Retail Team Lead (PT)

About the role

New Balance seeks a part-time Retail Team Lead to join their retail leadership team. The role involves assisting with store operations, driving results, and delivering exceptional guest experiences.

Responsibilities

• Lead by example through New Balance’s Core Competencies
• Communicate and coach professionally with all associates
• Train and develop associates to achieve store key performance indicators
• Deliver a great guest experience using the GUEST service model
• Open and close the store
• Follow safety and reporting regulations, including proper lifting procedures

Requirements

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule, including weekends and holidays
• Able to lift up to 8 lbs. occasionally, kneel/squat frequently, move up to 50 lbs. (with assistance), stand for extended periods, climb ladders occasionally, and climb/descend stairs frequently

Qualifications

• None specified

Skills

• Positive leadership presence
• Results-driven approach
• Customer service and verbal communication skills
• Flexible scheduling ability
• Lifting and physical abilities as per requirements

Benefits

• Comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401K
• Mentorship programs and online learning and development courses
• Tuition reimbursement and $100 monthly student loan support
• Yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays, and generous parental leave
• Medical, dental, and vision insurance options for temporary associates
• 401k, short term disability, $300 lifestyle reimbursement, and associate discount for part-time associates

Pay and Schedule

• Pay range: $14.75 - $22.15 hourly (actual base pay varies)
• Schedule: Flexible, including weekends and holidays

Benefits

• Traditional benefits package for full-time associates
• Medical, dental, and vision insurance options for temporary associates
• 401k, short term disability, $300 lifestyle reimbursement, and associate discount for part-time associates

Equal Opportunity Employer

New Balance is committed to providing equal opportunities for all current and prospective associates and takes affirmative action to ensure fair treatment and opportunities for growth and development.