Retail Team Lead (PT)
About the role
New Balance is a company founded in 1906 that empowers people through sport and craftsmanship to create positive change in communities worldwide. The company is known for its innovative spirit and commitment to challenging conventions. It fosters an inclusive environment where associates feel welcomed and respected, and leaders are encouraged to shape the future.
Job Mission
As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results, and delivering a world-class experience for guests. The role requires the Retail Team Lead to lead by example through New Balance's Core Competencies.
Major Accountabilities
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results-driven in achieving our store key performance indicators through training and development of our associates
- Deliver a great guest experience utilizing our GUEST service model
- Opening/closing the store
- Follow safety and reporting regulations, including proper lifting procedures
Requirements for Success
- Must be 18 years of age or older
- 2 years’ retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Able to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Benefits
- Paid medical insurance options
- Dental and vision insurance
- Short-term disability coverage
- 401(k) retirement plan
- Associate discount
- Lifestyle reimbursement
- Parental leave
Pay
Pay range: $16.65 - $20.85 - $25.00 hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Schedule
Flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.