Retail Team Lead (PT)

About Us

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

About the Role

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results, and delivering a world-class experience for our guests. You will lead by example through New Balance’s Core Competencies.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving our store key performance indicators through training and development of our associates
• Deliver a great guest experience utilizing our GUEST service model
• Perform opening and closing store procedures
• Follow safety and reporting regulations, including proper lifting procedures

Requirements

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to:
  • Lift 4 lbs. frequently; lift maximum 8 lbs. occasionally
  • Kneel or squat frequently
  • Move boxes of product up to 50 lbs (with assistance if necessary)
  • Stand for extended periods of time
  • Climb ladders occasionally
  • Climb and descend stairs frequently (depending on location)

Location: Tulsa, OK (Retail Only)

Pay

Pay Range: $14.75 - $18.45 - $22.15 hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, and geographic location)

Benefits

• Comprehensive traditional benefits package including three options for medical insurance, dental, vision, life insurance, and 401K
• Online learning and development courses
• Tuition reimbursement
• $100 monthly student loan support
• Various mentorship programs
• $1,000 yearly lifestyle reimbursement
• 4 weeks of vacation
• 12 holidays
• Generous parental leave
• Associate discount

Part-time associates are provided 401k, short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.