Retail Team Lead (PT)
About the role
New Balance is a brand founded in 1906 committed to empowering individuals through sport and community engagement. The company fosters a culture of inclusivity and innovation, encouraging its associates to take bold actions.
Job Mission
As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with tasks such as store opening and closing, driving results, and delivering exceptional guest experiences.
Major Accountabilities
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results-driven in achieving store key performance indicators through training and development of associates
- Deliver a great guest experience utilizing New Balance's GUEST service model
Requirements for Success
- Must be 18 years of age or older
- 2 years' retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Able to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Brandywine, DE Retail Only Pay Range
Pay range: $16.65 - $20.85 - $25.00 hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
- Comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401K
- Nontraditional perks like online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs
- $1,000 annual lifestyle reimbursement
- 4 weeks of vacation, 12 holidays, and generous parental leave
Equal Opportunity Employer
New Balance is committed to providing equal opportunities for all current and prospective associates and takes affirmative action to ensure fair treatment and employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran, or other protected veteran.