Retail Team Lead (PT)

About the role

New Balance seeks a part-time Retail Team Lead to join its retail leadership team. The role involves assisting with store operations, driving results, and delivering exceptional guest experiences.

Responsibilities

• Lead by example through New Balance’s Core Competencies
• Communicate and coach professionally with all associates
• Train and develop associates to achieve store key performance indicators
• Deliver a great guest experience using the GUEST service model
• Open and close the store
• Follow safety and reporting regulations, including proper lifting procedures

Requirements

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule, including weekends and holidays
• Able to lift up to 8 lbs. occasionally, kneel/squat frequently, move up to 50 lbs. (with assistance), stand for extended periods, climb ladders occasionally, and climb/descend stairs frequently

Qualifications

• Must have a high school diploma or equivalent

Skills

• Leadership
• Customer Service
• Verbal Communication
• Flexibility
• Lifting and Moving

Benefits

• Comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401K
• Online learning and development courses, tuition reimbursement, $100 monthly student loan support, and various mentorship programs
• $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays, and generous parental leave

Pay

The pay range for this position is $16.65 - $25.00 hourly, with actual base pay varying based on experience, time in role, internal equity, geographic location, and more.

Schedule

Flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.