Retail Team Lead

Goodwill Industries of the Southern Rivers – Tifton, GA

Responsibilities

• Ensures proper maintenance, reporting, and management of the store’s financial assets, including cash register tills, cash deposits, and the change fund.
• Supervises team members to ensure customers receive the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment that enables team members to meet their expectations, goals, and performance targets.
• Mets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Aids customers with purchases and pricing.
• Ensures the sales floor layout is customer-friendly.
• Checks pricing to ensure policies and proper formats are utilized.
• Understands item pricing and “color of the week”.
• Aids with hiring and onboarding of new team members.
• Understands and practices all safety requirements.
• Performs other duties as assigned by the Store Manager.

Requirements

• High School Diploma or General Education Degree (GED).
• Two years of supervisory experience leading a team.
• Basic math skills.
• Basic computer skills.
• Prior experience working in a retail or customer service-related environment.
• Cash handling experience.
• Warehouse experience preferred.