Retail Supervisor-SOUTHPARK MALL
Bath & Body Works · Charlotte, NC · 1 wk ago
On-siteCustomer Service$19/hrFull-time
About the role
Bath & Body Works is seeking a Retail Supervisor to join our team at SOUTHPARK MALL. As a Supervisor, you will play a crucial role in leading and developing a team, enhancing customer experiences, and driving store performance.
Responsibilities
- Attract, hire, develop, inspire, and retain top talent.
- Manage customer experience, vendor relationships, and store operations.
- Lead team meetings and set goals for the day/shift.
- Provide individual and team performance feedback and recommendations.
- Train, coach, and motivate associates to improve selling and customer experience.
- Ensure compliance with safety standards and company policies.
- Deliver sales, customer experience, and operational results in a fast-paced environment.
Requirements
- Prior experience in a supervisory role, preferably in a retail setting.
- Proven experience delivering sales, customer experience, and operational results.
- Ability to foster a customer-focused selling culture.
- Effective communication skills and the ability to provide in-the-moment coaching.
- Ability to de-escalate store and customer situations effectively.
Qualifications
- High school diploma or equivalent.
Skills
- Customer service skills.
- Leadership abilities.
- Teamwork and collaboration.
- Problem-solving skills.
Benefits
- Career Development
- Medical, Dental, and Vision Benefits
- 401(k) Plan
- PTO
- 40% Discount
- Parental Leave
- Fun Stores
Pay
$19.00 per hour
Schedule
Variety of shifts including evenings, weekends, and holidays.