Retail Supervisor (Seattle-Dearborn)
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
2. Use - for lists of duties/requirements/benefits, and
for prose
3. Do NOT repeat the job title as a heading
4. Do NOT put Job ID / requisition numbers as headings
5. Preserve ALL substantive information
6. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions)
7. Include a section ONLY when the posting has real, specific content for it
8. Never emit a heading followed by filler/placeholder text
9. Never create Pay/Schedule/Benefits sections unless the posting actually states them
10. Output ONLY the HTML fragment — no /, no markdown code fences
Let me analyze the job posting content:
- About Evergreen Goodwill (organization description)
- Job Title: Retail Supervisor (should not repeat as heading)
- Department: Retail Operations
- Location: Seattle - Flagship (Dearborn)
- FLSA Status: Non-Exempt
- Reports to: Store Manager
- About Goodwill (mission/vision/DEI)
- About The Position (role summary)
- Pay Rate: $23.97-26.50/hour DOE
- Essential Functions And Responsibilities (list of duties)
- Supervisory Responsibilities (list)
- Position Requirements (Qualifications)
- Education And Experience
- Certificates, Licenses, or Registrations: N/A
- Computer/Technology Skills
- Physical Abilities
- Essential Mental/Sensory Abilities
- Work Environment
- Why work at Evergreen Goodwill? (Benefits list)
- EEO Statement (boilerplate - remove)
- Disclaimer about job description not being a contract (boilerplate - remove)
I need to structure this into appropriate sections. Let me think about the sections:
1. About the role / Position overview (from "About The Position")
2. Pay (since it's specified: $23.97-26.50/hour DOE)
3. Responsibilities (from "Essential Functions And Responsibilities" and "Supervisory Responsibilities")
4. Requirements / Qualifications (from "Position Requirements" - Education, Experience, Computer Skills, Physical, Mental/Sensory, Work Environment)
5. Benefits (from "Why work at Evergreen Goodwill?")
I should not include:
- EEO Statement (boilerplate)
- The disclaimer about management's right to assign duties
- "Everyone Is Welcome" (DEI boilerplate)
- The "Nothing in this job description restricts management's right..." paragraph
- The "This document does not represent a contract..." paragraph
For metadata like Department, Location, FLSA Status, Reports to - I can fold these into a short
in the overview section.
Let me draft the HTML:
About the role
Retail Supervisor in the Retail Operations department at the Seattle Flagship (Dearborn) location. This is a non-exempt position reporting to the Store Manager. The Retail Supervisor assists the management team in daily store operations, supervises and leads retail associates across rotational category assignments, and ensures excellent customer service.
Pay
$23.97–$26.50 per hour, depending on experience.
Responsibilities
- Assign, guide, coach, and train employees while performing Sales Associate duties as needed
- Complete retail operational requirements by scheduling and assigning one or more employees
- Set expectations, instruct, coach, and identify training needs
- Maintain orderly store operations in the absence of the Manager and Assistant Manager
- Resolve workplace problems affecting employee performance and productivity
- Ensure excellent customer service for customers and donors
- Prepare reports by collecting, documenting, and summarizing information
- Complete projects by planning, organizing, and monitoring assignments
- Promote productivity by following up with employees on work results
- Maintain a clean work environment
- Demonstrate safe work practices; report potential hazards or accidents
- Contribute to team effort by accomplishing related results as needed
- Perform other duties as assigned
Supervisory responsibilities
- Interview, hire, and train employees
- Plan, assign, and direct work
- Monitor performance
- Reward and discipline employees
- Address complaints and resolve problems
- Partner with People Relations as needed
Requirements
Education and experience
- High school graduate or equivalency (not required)
- 2 years' experience with retail Point of Sale (POS) systems
- 2 years' customer service/retail experience
- 1 year supervisor experience preferred
Certificates, licenses, or registrations
None required.
Computer and technology skills
- Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams)
- Ability to learn new technology and software as related to the job
Physical abilities
- Lift and carry 30–40 pounds
- Developed fine motor control (grasp, handle, manipulate objects with fingers)
- Stand for long periods; frequent bending, kneeling, reaching, stooping, squatting, pushing
- Climb ladders
- Travel across a variety of surfaces (stairs, ramps, uneven terrain)
- Operate computer systems
- Communicate effectively verbally and in writing, including with those who have limited English skills
- Maintain reliable attendance
Essential mental and sensory abilities
- Organizing, sorting, categorizing, counting, adding, subtracting
- Problem solving
- Verbal and written communication skills
- Time management
- Prioritization
Work environment
- Exposure to noise levels consistent with a retail environment
- Flexible schedule required
Benefits
- Health plan including medical, dental, vision, and prescription coverage
- 100% employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employees)
- Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
- Flexible Spending Accounts (FSA)
- Roth and 403(b) Retirement Savings Plan
- Paid vacation, 9 holidays, and sick time
- Limited paid time off for Jury Duty and Bereavement Leave
- Employee discounts
- Employee referral bonus
- Employee Assistance Program (EAP)
- Mentorship Program
- Career Advancement Opportunities
- Paid Job Training
Wait, the rules say use for section headings. Should I use for subsections? The rules say "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't mention subsections. But the content has clear subsections under Requirements. I think using for subsections is fine as long as main sections are . The rules don't forbid . But to be safe, maybe I should keep everything at level? But that would make "Education and experience" same level as "Requirements". That seems wrong. The example list includes "Qualifications" as a section heading. I think using for subsections is acceptable semantic HTML. The rule says "use for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
under Requirements saying "No certificates, licenses, or registrations required." That's better.
Similarly, "Work Environment" is a subsection. I'll keep as
.
Now, the "About Goodwill" and "About Evergreen Goodwill" are organizational descriptions. Should I include them? The rule says "Preserve ALL substantive information". The "About Evergreen Goodwill" and "About Goodwill" describe the organization's mission, which is substantive. But the rule also says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". The DEI statements might be considered boilerplate? But they are part of the organization description. The "Why work at Evergreen Goodwill?" is benefits. The "Everyone Is Welcome" is DEI boilerplate. I'll include a brief "About the organization" section with the mission/vision.
Let me restructure:
About the organization
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit founded in 1923 that helps people get jobs across Northwest Washington by offering free job training, education, and job placement. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores, and more than 27 donation sites in King, Snohomish, Skagit, Whatcom, and Kitsap Counties. Goodwill is committed to creating a culture of equity, diversity, and inclusion (DEI) and a joyful, inclusive, successful organization.
About the role
Retail Supervisor in the Retail Operations department at the Seattle Flagship (Dearborn) location. This is a non-exempt position reporting to the Store Manager. The Retail Supervisor assists the management team in daily store operations, supervises and leads retail associates across rotational category assignments, and ensures excellent customer service.
Pay
$23.97–$26.50 per hour, depending on experience.
Responsibilities
...
Supervisory responsibilities
...
for prose 3. Do NOT repeat the job title as a heading 4. Do NOT put Job ID / requisition numbers as headings 5. Preserve ALL substantive information 6. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) 7. Include a section ONLY when the posting has real, specific content for it 8. Never emit a heading followed by filler/placeholder text 9. Never create Pay/Schedule/Benefits sections unless the posting actually states them 10. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the job posting content: - About Evergreen Goodwill (organization description) - Job Title: Retail Supervisor (should not repeat as heading) - Department: Retail Operations - Location: Seattle - Flagship (Dearborn) - FLSA Status: Non-Exempt - Reports to: Store Manager - About Goodwill (mission/vision/DEI) - About The Position (role summary) - Pay Rate: $23.97-26.50/hour DOE - Essential Functions And Responsibilities (list of duties) - Supervisory Responsibilities (list) - Position Requirements (Qualifications) - Education And Experience - Certificates, Licenses, or Registrations: N/A - Computer/Technology Skills - Physical Abilities - Essential Mental/Sensory Abilities - Work Environment - Why work at Evergreen Goodwill? (Benefits list) - EEO Statement (boilerplate - remove) - Disclaimer about job description not being a contract (boilerplate - remove) I need to structure this into appropriate sections. Let me think about the sections: 1. About the role / Position overview (from "About The Position") 2. Pay (since it's specified: $23.97-26.50/hour DOE) 3. Responsibilities (from "Essential Functions And Responsibilities" and "Supervisory Responsibilities") 4. Requirements / Qualifications (from "Position Requirements" - Education, Experience, Computer Skills, Physical, Mental/Sensory, Work Environment) 5. Benefits (from "Why work at Evergreen Goodwill?") I should not include: - EEO Statement (boilerplate) - The disclaimer about management's right to assign duties - "Everyone Is Welcome" (DEI boilerplate) - The "Nothing in this job description restricts management's right..." paragraph - The "This document does not represent a contract..." paragraph For metadata like Department, Location, FLSA Status, Reports to - I can fold these into a short
in the overview section. Let me draft the HTML:
About the role
Retail Supervisor in the Retail Operations department at the Seattle Flagship (Dearborn) location. This is a non-exempt position reporting to the Store Manager. The Retail Supervisor assists the management team in daily store operations, supervises and leads retail associates across rotational category assignments, and ensures excellent customer service.
Pay
$23.97–$26.50 per hour, depending on experience.
Responsibilities
- Assign, guide, coach, and train employees while performing Sales Associate duties as needed
- Complete retail operational requirements by scheduling and assigning one or more employees
- Set expectations, instruct, coach, and identify training needs
- Maintain orderly store operations in the absence of the Manager and Assistant Manager
- Resolve workplace problems affecting employee performance and productivity
- Ensure excellent customer service for customers and donors
- Prepare reports by collecting, documenting, and summarizing information
- Complete projects by planning, organizing, and monitoring assignments
- Promote productivity by following up with employees on work results
- Maintain a clean work environment
- Demonstrate safe work practices; report potential hazards or accidents
- Contribute to team effort by accomplishing related results as needed
- Perform other duties as assigned
Supervisory responsibilities
- Interview, hire, and train employees
- Plan, assign, and direct work
- Monitor performance
- Reward and discipline employees
- Address complaints and resolve problems
- Partner with People Relations as needed
Requirements
Education and experience
- High school graduate or equivalency (not required)
- 2 years' experience with retail Point of Sale (POS) systems
- 2 years' customer service/retail experience
- 1 year supervisor experience preferred
Certificates, licenses, or registrations
None required.
Computer and technology skills
- Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams)
- Ability to learn new technology and software as related to the job
Physical abilities
- Lift and carry 30–40 pounds
- Developed fine motor control (grasp, handle, manipulate objects with fingers)
- Stand for long periods; frequent bending, kneeling, reaching, stooping, squatting, pushing
- Climb ladders
- Travel across a variety of surfaces (stairs, ramps, uneven terrain)
- Operate computer systems
- Communicate effectively verbally and in writing, including with those who have limited English skills
- Maintain reliable attendance
Essential mental and sensory abilities
- Organizing, sorting, categorizing, counting, adding, subtracting
- Problem solving
- Verbal and written communication skills
- Time management
- Prioritization
Work environment
- Exposure to noise levels consistent with a retail environment
- Flexible schedule required
Benefits
- Health plan including medical, dental, vision, and prescription coverage
- 100% employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employees)
- Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
- Flexible Spending Accounts (FSA)
- Roth and 403(b) Retirement Savings Plan
- Paid vacation, 9 holidays, and sick time
- Limited paid time off for Jury Duty and Bereavement Leave
- Employee discounts
- Employee referral bonus
- Employee Assistance Program (EAP)
- Mentorship Program
- Career Advancement Opportunities
- Paid Job Training
for section headings. Should I use for subsections? The rules say "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't mention subsections. But the content has clear subsections under Requirements. I think using for subsections is fine as long as main sections are . The rules don't forbid . But to be safe, maybe I should keep everything at level? But that would make "Education and experience" same level as "Requirements". That seems wrong. The example list includes "Qualifications" as a section heading. I think using for subsections is acceptable semantic HTML. The rule says "use for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't mention subsections. But the content has clear subsections under Requirements. I think using for subsections is fine as long as main sections are . The rules don't forbid . But to be safe, maybe I should keep everything at level? But that would make "Education and experience" same level as "Requirements". That seems wrong. The example list includes "Qualifications" as a section heading. I think using for subsections is acceptable semantic HTML. The rule says "use for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
. The rules don't forbid . But to be safe, maybe I should keep everything at level? But that would make "Education and experience" same level as "Requirements". That seems wrong. The example list includes "Qualifications" as a section heading. I think using for subsections is acceptable semantic HTML. The rule says "use for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
level? But that would make "Education and experience" same level as "Requirements". That seems wrong. The example list includes "Qualifications" as a section heading. I think using for subsections is acceptable semantic HTML. The rule says "use for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
for section headings" - it doesn't say "only use ". I'll use for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
for main sections and for subsections.
Also, the "Certificates, Licenses, or Registrations: N/A" - I should include it but note none required. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So I should not create a heading for "Certificates, Licenses, or Registrations" if it's just N/A. But it's a subsection under Requirements. I could include it as a
under Requirements saying "No certificates, licenses, or registrations required." That's better. Similarly, "Work Environment" is a subsection. I'll keep as
.
Now, the "About Goodwill" and "About Evergreen Goodwill" are organizational descriptions. Should I include them? The rule says "Preserve ALL substantive information". The "About Evergreen Goodwill" and "About Goodwill" describe the organization's mission, which is substantive. But the rule also says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". The DEI statements might be considered boilerplate? But they are part of the organization description. The "Why work at Evergreen Goodwill?" is benefits. The "Everyone Is Welcome" is DEI boilerplate. I'll include a brief "About the organization" section with the mission/vision.
Let me restructure:
About the organization
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit founded in 1923 that helps people get jobs across Northwest Washington by offering free job training, education, and job placement. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores, and more than 27 donation sites in King, Snohomish, Skagit, Whatcom, and Kitsap Counties. Goodwill is committed to creating a culture of equity, diversity, and inclusion (DEI) and a joyful, inclusive, successful organization.
About the role
Retail Supervisor in the Retail Operations department at the Seattle Flagship (Dearborn) location. This is a non-exempt position reporting to the Store Manager. The Retail Supervisor assists the management team in daily store operations, supervises and leads retail associates across rotational category assignments, and ensures excellent customer service.
Pay
$23.97–$26.50 per hour, depending on experience.
Responsibilities
- ...
Supervisory responsibilities
- ...