Retail Supervisor-RIVER PARK SQUARE

Responsibilities

• Arrange, hire, develop, inspire, and retain top talent.
• Manage leadership tasks as delegated by the store manager, including acting as manager on duty.
• Partner with the sales leadership team to support action plans that improve results and ensure operational activities.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Create exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a supervisory role, preferably in a retail setting.
• Thrive in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Benefits

• On-demand access to your earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
• No-cost mental health and wellbeing support for all associates.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• Robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.