Retail Supervisor, Product Operations - Columbia Park Center
About the role
You will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
Responsibilities
- Treat all customers and employees with respect and contribute to a positive work environment.
- Promote customer loyalty by educating customers about our loyalty programs.
- Support sales leader during (non-peak) hours, with the customer as the primary focus.
- Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner.
- Build and share expertise in the product lifecycle.
- Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Requirements
You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors.
Provides clear and direct communication of expectations.
Able to utilize technology effectively to engage with customers and team to meet goals.
Demonstrate interest and initiative towards continuous improvement and growth.
Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
Qualifications
- Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Skills
None specifically listed in the job posting.
Benefits
We’ll send you to our application portal to get started.
Pay
Hourly Range: $15.95 - $19.50
Schedule
Flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.