Retail Operations Supervisor

SalesInternship

Serve as department MOD, including attending MOD meetings, daily oversight of employees, responding to guest service calls, and conducting walkthroughs of locations
Assist Managers and Sr. Supervisors in inventory management tasks, ensuring locations are cleaned, fully stocked and ready for operation
Perform audits, cycle counts, and other inventory tasks as needed to ensure accuracy
Absorb various accountability tasks in the department including but not limited to the creation and distribution of PAMs and Legacy Checks and leading the Outstanding Employee Program in partnership with Managers
Conduct employee training as necessary, provide supervision and support to the team, coach employees when needed, and conduct follow-up training when necessary
Aid with daily operating paperwork to include break schedules, staffing adjustment sheets, and timesheets
Actively engage with guests in order to provide exceptional customer service to enhance their overall experience
Work in alternate areas or as a front-line team member in support of operational needs
Perform elevated responsibilities like guest returns, price overrides, logging on or off/ point-of-sale systems as well as performing cashier resets at the end of shifts
Assist with various leadership tasks as needed

Must be 18 years of age or older on the date of applying
Must have a minimum of 2 years of supervisory experience, preferably in Retail operations

Must be able to work independently and be self-motivated to perform all aspects of the job at all times
Must be able to perform basic math skills (addition, subtraction, multiplication, division)
Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast-paced environment
Must have strong conflict-resolution/problem-solving skills
Knowledge of Child Labor Law regulations
Must be able to multitask while prioritizing job tasks and assignments
Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information

Must be able to work a flexible schedule of up to 36 hours per week
Memorial Day through Labor Day including days, evenings, weekends, and holidays
Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather
Work is almost exclusively outdoors
Physical requirements include the ability to stand (for up to eight hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to sixty (60) pounds without assistance

Enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Flexible schedule of up to 36 hours per week

Memorial Day through Labor Day including days, evenings, weekends, and holidays

Must have supervisory experience, preferably in Retail operations

Must be 18 years of age or older on the date of applying

Must have a minimum of 2 years of supervisory experience, preferably in Retail operations

Must be able to work independently and be self-motivated to perform all aspects of the job at all times
Must be able to perform basic math skills (addition, subtraction, multiplication, division)
Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast-paced environment
Must have strong conflict-resolution/problem-solving skills
Knowledge of Child Labor Law regulations
Must be able to multitask while prioritizing job tasks and assignments
Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information

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