Retail Supervisor-NORTHRIDGE FASHION CENTER
Bath & Body Works · Los Angeles, CA · 3 days ago
Business DevelopmentFull-time
Career Development
- Develop outstanding associates
- Deliver exceptional and consistent customer experiences
- Positively impact growth across Bath & Body Works
Benefits
- Medical, Dental and Vision Benefits
- 401k Plan
- PTO
- 40% Discount
- Parental Leave
Company Culture
We invest in your growth so you can learn, lead and help create feel good moments every day.
Responsibilities
- Award, hire, develop, inspire, and retain top talent
- Lead exceptional in-store customer experiences
- Perform opening and closing routines
- Set the direction and goals for the day/shift
- Provide individual and team performance feedback and recommendations
- Train, coach, reward, and motivate associates
- Adhere to safety standards and expectations
- Observe, engage, and connect with customers
- De-escalate store and customer situations effectively
Qualifications
- Prior experience in a supervisory role, preferably in a retail setting
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- Ability to foster a customer-focused selling culture
- Effective communication skills, being open to feedback, and the ability to adapt quickly
Skills
- Customer service skills
- Leadership abilities
- Teamwork and collaboration
- Problem-solving skills
- Time management
Benefits
- On-demand access to your earned wages through DailyPay
- Tuition-free education offered in partnership with Guild
- BBW Scholarship Fund
- 40% merchandise discount and free product
- Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
- No-cost mental health and wellbeing support
- Robust health, dental, vision and life insurance options
- Paid time off and additional family benefits including paid maternity and parental leave