Retail Supervisor (North Georgia)

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

About the role

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

Responsibilities

• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development, and succession of high-performing, results-driven employees.
• Maintain payroll control and service-driven scheduling to uphold a highly profitable location while delivering the highest levels of customer service.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

Requirements

• 1–2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, and ability to present information to large groups.
• Strong team player with excellent communication skills.
• Ability to learn quickly and adapt to retail software and basic MS Office programs.
• Ability to constantly walk and move about; use of speaking, hearing, near and far acuity, depth perception, and field of vision is critical.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

Pay

The base pay for this position is $21–$24 per hour, plus bonus and benefits.

Benefits

Full-time benefit summary provided.