Retail Supervisor-EASTON MARKETPLACE
About the role
As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
But we also have opening line: "Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good..." That's a bit of intro. Could incorporate into About the role? Might be redundant. Better to keep About the role as the summary paragraph after "Summary:" plus maybe the first paragraph about believing everybody deserves to feel good. However that first paragraph is more generic brand statement. Could include as part of About the role. Let's extract substantive content before "Summary:": "Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day." That's good for About the role. Then "Summary: As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers." Combine both into About the role. Now Responsibilities: list bullet points from "Responsibilities" section. We need to extract each responsibility line. Responsibilities block: Attract, hire, develop, inspire, and retain top talent. Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. Partner with the members of the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. We need to put each asbefore list. Now Pay: we have "Daily or Weekly Pay" and "On-demand access to your earned wages through DailyPay." Already covered in Benefits (On-demand access...). But Pay section could be about pay frequency. However we already have that in Benefits. To avoid duplication, maybe we omit Pay section and keep that info in Benefits. The instruction: "Prefer a few substantive sections over many thin ones." So better to omit Pay and keep that detail in Benefits. Thus sections: About the role, Responsibilities, Qualifications, Benefits. Now ensure we didn't include any boilerplate. We need to output only HTML fragment. Let's craft.
About the role
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
- Attract, hire, develop, inspire, and retain top talent.
- Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
- Partner with the members of the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
- Set the direction and goals for the day/shift when associates arrive for work.
- Provide individual and team performance feedback and recommendations to managers.
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
- Train, coach, reward, and motivate associates to improve selling and the customer experience.
- Reinforce selling expectations, performance, results, and accountability with all associates.
- All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
- Maintain our values, policies, and procedures.
Qualifications
- Proven experience delivering sales,