Retail Supervisor

The Retail Supervisor oversees daily retail operations, drives sales, and ensures exceptional guest service. They supervise team members, coach staff on sales techniques and operational procedures, and monitor performance to foster a guest-focused environment. Responsibilities include supporting staff onboarding, maintaining operational standards, managing inventory, and executing visual merchandising. They handle customer concerns, promote campaigns, and ensure compliance with safety and company policies. Qualifications require a High School Diploma or GED, with at least 2 years of retail leadership experience and strong customer service skills. Preferred experience includes working in high-volume retail, sports, or entertainment venues, with familiarity in POS systems and bilingual communication. Key competencies encompass leadership, coaching, accountability, communication, problem-solving, inventory management, and adaptability. Physical demands include standing for extended periods, lifting up to 40 pounds, and working in a fast-paced environment. This part-time role involves event and non-event days, requiring a flexible schedule including nights, weekends, and holidays.