Retail Supervisor

Responsibilities

• Supervise multiple retail locations or a high volume merchandise store
• Ensure daily operational readiness including staffing coverage, merchandise availability, and presentation standards
• Oversee opening and closing procedures including cash reconciliation and documentation
• Conduct regular inventory checks and assist with stock management and rotation
• Ensure compliance with all safety procedures, retail policies, and cash handling standards
• Complete administrative duties including scheduling, reporting, recordkeeping, and operational audits
• Maintain merchandise displays and visual presentation standards
• Resolve escalated guest concerns related to merchandise, purchases, or store experience

Qualifications

• Previous retail or supervisory experience preferred
• Strong leadership, organizational, and communication skills
• Experience handling guest concerns and resolving issues professionally
• Ability to manage multiple retail locations or high guest volume
• Knowledge of retail inventory and point-of-sale systems
• Ability to work in a fast-paced environment with shifting priorities