Retail Supervisor

About The Role

The Retail Supervisor in the educational services sector plays a pivotal role in overseeing daily retail operations to ensure a seamless and high-quality customer experience. This position is responsible for managing food ordering processes, coordinating food production, and maintaining strict adherence to food safety and sanitation standards. The supervisor will lead and motivate the food and beverage team, ensuring compliance with standard operating procedures while implementing effective marketing plans to drive sales growth. Financial knowledge is essential to monitor budgets, control costs, and optimize profitability within the retail environment. Ultimately, the Retail Supervisor ensures operational excellence, customer satisfaction, and the successful execution of all retail activities within the educational institution.

This is a Monday - Friday operation located in a University setting. A 10-month position (August 1st. through mid May), with hours varying depending on needs (7a. to 3:30p or 9a to 5:30p). Minimum qualifications include a minimum of 2 years of proven experience in food and beverage leadership or retail supervision, preferably within an educational or similar institutional setting. Strong knowledge of food safety and sanitation standards with relevant training certifications is also required. Demonstrated ability to manage food ordering, production, and inventory control effectively is necessary, along with basic financial acumen including budgeting, cost management, and sales reporting. Excellent communication and team leadership skills are essential.

Qualifications

• Proven experience in food and beverage leadership or retail supervision, preferably within an educational or similar institutional setting.
• Strong knowledge of food safety and sanitation standards with relevant training certifications.
• Demonstrated ability to manage food ordering, production, and inventory control effectively.
• Basic financial acumen including budgeting, cost management, and sales reporting.
• Excellent communication and team leadership skills.

Preferred Qualifications

• Experience with specialty coffee preparation and service.
• Familiarity with developing and implementing marketing plans in a retail environment.
• Previous experience working in educational services or institutional food service operations.
• Advanced certifications in food safety or hospitality management.
• Proficiency with point-of-sale systems and inventory management software.