Retail Supervisor
About the role
As a Retail Store Supervisor at the Grand Geneva Resort & Spa, you will assist the Retail Manager with overseeing staff, projects, and tasks in the resort’s retail outlets. Located on a 1,300-acre AAA Four Diamond property recognized as a Top Resort in the Midwest by Conde Nast Traveler, Grand Geneva offers over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and nine unique food and beverage outlets.
Responsibilities
- Assist with training and coaching staff members.
- Communicate effectively with manager, associates, vendors, and guests.
- Maintain professionalism and confidentiality.
- Help motivate staff to perform according to the Marcus Corporation Mission Statement.
- Benchmark sales, set goals, and strive to exceed budget within payroll.
- Plan and execute monthly inventory.
- Perform other duties as assigned.
Requirements
- Prior experience as a Retail Supervisor strongly preferred.
- Must work well both with others and independently and be a team player.
- Creative and willing to provide new ideas.
- Detail-oriented with a high degree of organization and motivation; ability to multitask and prioritize effectively.
- Passionate about hospitality and customer service driven.
- Good organizational and time management skills.
- Able to develop camaraderie with team members.
- Ability to work a flexible schedule including days, nights, weekends, and holidays.
Benefits
- A free, well-balanced meal every shift.
- Discounted gym membership.
- Room discounts at Marcus Hotels & Resorts.
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
- Free parking.
- “Two for one” movie theater coupons at Marcus Theatres.
- Ability to grow your career and transfer from one property to another.
- Early wage access.
- Paid time off.
- Flexible scheduling.
- Medical, dental, and vision insurance (offered after 30 days of employment).
- Company-paid life insurance.
- Employee assistance program.
- 401k with employer match.
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.