Retail Supervisor

Job Summary

Rank + Rally, the retail subsidiary of Levy, is seeking a Part-Time Retail Supervisor. The ideal candidate will lead by example, effectively train and lead store employees, and assist Austin FC Retail Managers with event staff supervision.

Essential Duties

• Assist Store Managers with all store duties such as opening/closing all retail locations.
• Operate and troubleshoot issues with the point-of-sale system.
• Ensure that health and safety measures comply with company and federal standards.
• Maintain, display, and promote merchandise to help generate sales.
• Effectively supervise store staff by delegating duties, monitoring productivity, and ensuring all tasks are completed.
• Maintain inventory, accurately receive/merchandise product, ensure items are in stock, and ensure that online orders are fulfilled in a timely manner.
• Abside by all Rank+Rally Policies & Procedures and ensure that staff are held to the same standard.
• Assist Austin FC Retail Managers with event staff supervision during ALL events (on-site or off-site).

Required Qualifications

• A minimum level of education: High School Diploma (or its equivalency).
• Years of related work experience: 1-2 years in retail (or customer service).
• Must be 18 years or older.
• Must be able to work flexible hours, including nights, weekends and holidays.
• Available to work ALL events and must have some weekday availability.
• Possess excellent customer service skills and the ability to handle stressful situations.
• Skilled in all job functions within a retail operation.
• Have strong troubleshooting, communication, and supervisory capabilities.
• Able to train new employees and drive customer service.
• Able to read and understand reports, policies and procedures.
• Strong interpersonal, organizational and leadership skills, and excellent observation and analytical abilities.
• Able to lift (or otherwise move) items up to 50 pounds.
• Stand or remain in a stationary position for at least 4-8 hours.
• Able to respectfully and successfully communicate with the client and their partners.

Benefits

• Instapay (early access to your wages)
• High interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program