Retail Supervisor
Location: Portsmouth, New Hampshire – Full time and Part-time positions available.
About the role
At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.
As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. This position is a stepping-stone on your journey to becoming an effective store leader. If you're looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.
Responsibilities
- Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.
- Lead a team of associates, ensuring operational tasks and procedures are executed smoothly.
- Ensure opening and closing routines are completed while keeping the customer at the center of everything we do.
Requirements
- A positive, friendly attitude to set an example for your team.
- Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
- Mathematical and literacy skills to support your job duties.
- Flexibility to work evenings, weekends, and holidays, based on business needs.
- Computer literacy to complete your job duties.
- A high school diploma, GED, HiSET, or equivalent.
- A criminal background check that meets agency standards.
- A valid driver's license with a safe driving record and insurance meeting agency standards.
Preferred Qualifications
- An Associate's Degree.
- Computer experience, including reporting and Excel proficiency.
- CPR and First Aid Certification.
- Multilingual abilities.
Benefits
- Medical, vision, and dental benefits.
- Generous PTO Plan.
- Paid Short- & Long-Term Disability.
- 403(b) retirement plan with employer match.
- 50% Employee discount at Goodwill stores in ME, NH & VT.
- Valuable job training with growth potential.
- Free counseling and "life navigation" services for employees going through tough times.
- Telehealth services for physical and mental health.
Pay
$17.70 - $21.00 per hour (D.O.E).