Retail Supervisor

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill a Full-Time Retail Supervisor position at our Caro Store (1560 W Caro Rd, Caro, MI 48723). Our mission is to assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

Responsibilities

• Supervise and train store staff
• Open and close the store according to policy and as directed
• Assist with procedures related to the cash registers, returns, and cash handling
• Deliver good customer service
• Maintain a safe and secure work environment; appropriately handle customer concerns/complaints
• Stock and return merchandise per company directive
• Ensure that all merchandise is displayed appropriately
• Maintain the overall appearance of the store, directing staff as needed

Requirements

• High school diploma or GED
• 1 year of customer service experience
• Ability to use a cash register and follow Goodwill policy and procedures
• Ability to work full time; all shift availability and extra shifts as necessary
• Ability to lift and carry 35 pounds with or without help
• Ability to reach, bend, or stoop
• Ability to stand six to eight hours a day
• Valid Michigan Driver’s License
• Ability to push, pull, and operate a pallet jack
• Must have telephone access
• Ability to problem solve quickly and efficiently
• Pleasant, cheerful, and professional demeanor

Pay

$17.00 an hour plus 20% discount on in-store purchases. Monthly bonuses potential.

Benefits

• 10 paid holidays
• 2 weeks of paid vacation
• 1 week of personal paid time off
• Biweekly direct deposit
• Medical, dental, and vision insurance for full-time associates
• Short- and long-term disability options
• 403b retirement plan
• Pet insurance
• AFLAC supplemental insurance
• Goodwill Academy training to promote from within
• Free Employee Assistance Programs

Our profits help fund programs that assist people with obstacles in finding work. In 2025, we kept over 7.7 million pounds of materials from ending up in landfills.