Jobs · Sales · Washington

Retail Supervisor

Sales$23.97–$27.2/hrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes sections: About Evergreen Goodwill, About Goodwill, About The Position, Pay Rate, Essential Functions And Responsibilities, Supervisory Responsibilities, Position Requirements (Qualifications...), Education And Experience, Certificates..., Computer/Technology Skills, Physical Abilities, Essential Mental/Sensory Abilities, Work Environment, Why work at Evergreen Goodwill? (benefits list), EEO Statement (boilerplate to remove). Also we need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we drop EEO statement. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only include sections when posting has real specific content. Use headings like About the role (maybe combine About Evergreen Goodwill and About Goodwill and About The Position? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should map content to these headings. Likely: - About the role: combine About Evergreen Goodwill, About Goodwill, About The Position (description). Could be a prose paragraph. - Responsibilities: Essential Functions And Responsibilities + Supervisory Responsibilities. - Requirements: Position Requirements (Qualifications) maybe includes Education And Experience, Certificates, etc. - Qualifications: maybe separate? But we can combine. - Skills: Computer/Technology Skills, Physical Abilities, Essential Mental/Sensory Abilities. - Benefits: Why work at Evergreen Goodwill? list. - Pay: Pay Rate. - Schedule: Work Environment mentions flexible schedule; but we need actual schedule info if present. The posting says "Able to work a flexible schedule." That's schedule info. So we can include Schedule section with that. We must not include headings with filler text. Ensure we have substantive content. We must not repeat job title as heading. Do not put Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like pay range, responsibilities list, etc. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. Thus we need to convert lists to

    • . For responsibilities list, we have many bullet-like sentences separated by periods. We'll need to parse them into list items. The text: "Assign, guide, coach and train employees while performing the work of a Sales Associates as needed. Complete retail operational requirements by scheduling and assigning one or more employees. Set expectations, instruct, coach and identify training needs. Maintain orderly operations of the store in the absence of the Manager and Assistant. Resolve workplace problems by addressing issues that impact employee performance and productivity. Ensures excellent customer service is provided to customers and donors. Prepare reports by collecting, documenting and summarizing information. Complete projects by planning, organizing and monitoring assignments. Promote productivity by following up with employees on work results Provide excellent internal/external customer service. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Contributes to team effort by accomplishing related results as needed. Perform other duties as assigned." We can split each sentence into
    • . Ensure we keep all. Supervisory Responsibilities: "Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate." We can split. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) includes: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Then sub-sections: Education And Experience, Certificates..., Computer/Technology Skills, Physical Abilities, Essential Mental/Sensory Abilities, Work Environment. We need to map to sections: Requirements (maybe includes Education And Experience, Certificates...), Qualifications (maybe same?), Skills (Computer/Technology Skills, Physical Abilities, Essential Mental/Sensory Abilities). But we need to avoid duplication. Given instruction: "Prefer a few substantive sections over many thin ones." So we could combine. Let's design sections:

      About the role

      - prose about Evergreen Goodwill, Goodwill mission, and position description.

      Responsibilities

      -
        list of essential functions and supervisory responsibilities.

        Requirements

        - maybe includes Education And Experience, Certificates, etc. We'll list as
          items.

          Skills

          - Computer/Technology Skills, Physical Abilities, Essential Mental/Sensory Abilities (maybe as
            ).

            Benefits

            - list from Why work at Evergreen Goodwill?.

            Pay

            -

            with pay rate.

            Schedule

            -

            with flexible schedule note. We must ensure we don't create sections with filler like "not specified". All have content. Now we need to extract the prose for About the role. Combine: About Evergreen Goodwill: "Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization." About Goodwill: "We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility." About The Position: "The Retail Supervisor assists the management team in the daily operations of the store. Supervises and leads retail associates within the store location. This role works a rotational assignment supervising various retail categories. Ensures excellent customer service is provided to customers." We can combine into a few paragraphs. Now Responsibilities list: combine essential functions and supervisory responsibilities. Let's list each sentence as

          • . Essential functions sentences (I'll enumerate): 1. Assign, guide, coach and train employees while performing the work of a Sales Associates as needed. 2. Complete retail operational requirements by scheduling and assigning one or more employees. 3. Set expectations, instruct, coach and identify training needs. 4. Maintain orderly operations of the store in the absence of the Manager and Assistant. 5. Resolve workplace problems by addressing issues that impact employee performance and productivity. 6. Ensures excellent customer service is provided to customers and donors. 7. Prepare reports by collecting, documenting and summarizing information. 8. Complete projects by planning, organizing and monitoring assignments. 9. Promote productivity by following up with employees on work results 10. Provide excellent internal/external customer service. 11. Maintain a clean work environment. 12. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. 13. Contributes to team effort by accomplishing related results as needed. 14. Perform other duties as assigned. Note sentence 9 missing period after results; but okay. Supervisory Responsibilities sentences: 1. Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. 2. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. 3. Partner with People Relations as needed and appropriate. Now Requirements section: includes Education And Experience, Certificates..., maybe also the general statement about requirements. We can list as
              items: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Education And Experience: High school graduate or equivalency but not required. 2 years’ experience with retail with Point of Sale (POS) systems. 2 years’ customer service/retail experience. 1 year supervisor experience preferred. - Certificates, Licenses, or Registrations: N/A - Computer/Technology Skills: Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams). Ability to learn new technology and software as related to the job. - Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. - Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting; Problem solving; Verbal and written communication skills; Time management; Prioritization. - Work Environment: While performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment. Able to work a flexible schedule. But note we already have Schedule section for flexible schedule; we might move that to Schedule and remove from Work Environment. However Work Environment also includes noise levels. We could keep Work Environment under Skills? Actually we have Skills section for computer/technology, physical abilities, essential mental/sensory abilities. Work Environment maybe part of Skills or separate? But we have Schedule section for flexible schedule. We could keep Work Environment as part of Skills or as a separate section but we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No Work Environment. So we could incorporate Work Environment content into Skills or Schedule? The flexible schedule part goes to Schedule. Noise exposure maybe part of Skills? Could be under Skills as "Work Environment: noise levels". But maybe better to include under Skills as a bullet. Given we have Skills section, we can include Physical Abilities, Essential Mental/Sensory Abilities, Computer/Technology Skills, and Work Environment (noise). That seems okay. Thus Skills section will have
                with items: - Proficient knowledge of Microsoft Office (Excel, Word, Outlook, Teams). Ability to learn new technology and software as related to the job. - While performing the duties of this job, the employee will be required to lift and carry 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Able

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