Retail Supervisor

About the role

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. As a Retail Supervisor, you will oversee the day-to-day work of associate-level team members and provide direction and guidance to ensure efficient and effective operations.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Qualifications

No specific qualifications mentioned.

Skills

• Leadership and direction skills
• Training and coaching skills
• Operational management skills
• Customer service skills
• Communication skills

Benefits

• Quarterly Bonus Program
• Comprehensive Medical with FSA/HSA options
• Dental, Vision, and Well-being plans
• 401(k) participation with company matching
• Paid Time Off
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more
• Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

Job Conditions

• Frequent physical or strenuous activity (e.g., moving items weighing up to 40 lbs.)
• Exposure to dust and noise
• Flexible retail schedule
• Ability to communicate clearly with others

Community Impact

We give back with paid Culture and Community and Volunteer Hours to support your passion!

Pay

N/A

Schedule

N/A