Retail Supervisor

About the role

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provides direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervises assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Requirements

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans
• 401(k) participation with company matching
• Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more
• Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

Pay

TBD

Schedule

TBD