Retail Supervisor-ARUNDEL MILLS

Responsibilities

• Arrange, hire, develop, inspire, and retain top talent.
• Manage leadership tasks as delegated by the store manager, including acting as manager on duty to handle customer experience, vendor relationships, or maintenance issues.
• Collaborate with the sales leadership team to implement action plans that enhance performance and operational effectiveness.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Create exceptional in-store customer experiences by demonstrating and sharing product knowledge.
• Train, coach, reward, and motivate associates to improve their selling and customer service skills.
• Ensure all associates adhere to selling expectations, performance metrics, and accountability.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience, preferably in a retail setting.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, openness to feedback, and quick adaptability.
• Ability to provide immediate coaching to associates.
• Experience in de-escalating store and customer situations.
• Availability to work peak days and times, including evenings, weekends, and holidays.

Benefits

• On-demand access to earned wages through DailyPay.
• Tuition-free education through partnerships with Guild from over 140 programs across 30+ colleges and universities.
• No-cost mental health and wellbeing support for all associates.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• Robust health, dental, vision, and life insurance options for full-time associates.
• Opportunities for paid time off and additional family benefits, including paid maternity and parental leave.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.