Jobs · Business Development · South Carolina

Retail Store Supervisor

The Sea Pines Resort · Hilton Head Island, SC · 1 mo ago
Business DevelopmentFull-time

Essential Duties And Responsibilities

  • Supervise, coach, and motivate retail associates
  • Lead by example in delivering exceptional guest service
  • Aid with onboarding and training of new team members
  • Provide ongoing feedback and performance coaching
  • Serve as Manager on Duty in absence of Store Manager or Assistant Manager

Leadership and Team Development

  • Deliver a welcoming and engaging shopping experience for all guests
  • Drive sales through product knowledge, upselling, and cross-selling
  • Build relationships with guests and provide personalized service
  • Resolve guest concerns professionally and timely
  • Ensure consistent execution of brand and service standards

Operations and Merchandising Support

  • Maintain visual merchandising standards in both store locations
  • Assist with inventory processes including receiving, stocking, and counts
  • Monitor stock levels and communicate replenishment needs
  • Maintain store cleanliness and organization
  • Ensure compliance with company policies and loss prevention practices

Financial and Performance Support

  • Support achievement of sales goals and key performance indicators
  • Absorb store performance and identify opportunities
  • Ensure accuracy in POS transactions and cash handling
  • Help minimize inventory shrink through proper procedures

Qualifications

  • Minimum 2 years of retail experience
  • At least 1 year in a supervisory or leadership role
  • Strong customer service and communication skills
  • Able to work in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays
  • Basic proficiency with POS systems and computers

Preferred Experience

  • In resort or specialty retail
  • Experience with children’s apparel or lifestyle brands
  • Bilingual skills are a plus

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