Retail Store Manager MERRITT ISLAND | E Merritt Island Cswy

What You'll Do in Your Role

Demonstrate how to help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.

Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.

Ensure your store meets or exceeds sales goals, overseeing all store functions including sales, inventory, and the implementation of new store programs and initiatives.

Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices.

Make sure your store is always at its best! Approaching service and sales needs with patience, honesty, and empathy.

Be proficient in using digital tools to enhance interactions and onboarding, such as:

• Showing how our ever-expanding coverage stacks up in the customer's neighborhood.
• Explain why plans and services will let customers live unlimited, feel the love, stay connected, and go further.
• Show how we're redefining wireless, from device and account inspection to troubleshooting.

Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.

The Ideal Candidate Will Bring

• Leadership qualities
• Competitive drive and confidence to succeed in a fast-paced sales environment
• Willingness to lead your team, sharing best practices, and providing resolutions to issues
• Effective operational, financial, and performance management skills
• Amazing communication skills, both to your team and customers
• Prior wireless sales experience

What’s in It for You?

• Employee Stock Ownership Program (ESOP)
• Competitive salary pay
• Bonus earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• Discounted T-Mobile Cell Phone Plan
• A culture of care & excellence
• Health Benefits for Full Time Employees

Must Haves

• At least 18 years of age
• Wireless sales experience
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full Time (45 hours) availability