Retail Store Manager - JJ's Mercantile

Position Purpose

You are the 'face' of our store and ensure visitors receive a heartwarming welcome. To embody the company standard by exceeding guest expectations in all areas of service. Manage small and large details related to guest requests and communicate necessary follow-up with pertinent staff.

Responsibilities/Tasks

• Manage front-of-house staff (retail clerk) including scheduling shifts and help with culinary as needed;
• Assist guests with questions and sales of retail items including clothing, general retail, and food items;
• Responsible for stocking shelves, inventory, and general cleaning of retail space as needed;
• Responsible for checking guests out and assisting with any purchases made at the store;
• Aid in sales of pre-made upscale Grab N Go foods including sandwiches, salads, wraps, pastries, desserts, etc. This may include wrapping sandwiches, boxing/bagging food, pricing them, stocking them on shelves or cooler, etc.
• Ensure timely and accurate customer service;
• Troubleshoot emergencies;
• Prepare and monitor store budget, stock and supply orders;
• Ensure the company’s policies and security requirements are met.

Qualifications

• Purchasing skills and experience working with vendors;
• Extensive retail background, with a minimum of 3 years in a retail environment;
• Results-driven leadership skills required;
• Professional demeanor and appearance;
• Able to sell the brand (private label);
• Knowledge of MS office products (Word, Excel, Outlook & PowerPoint) as well as Google Suite;
• High ethical standards;
• Excellent communication and people skills;
• Good organizational and multitasking abilities;
• Problem-solving skills;
• High School diploma; additional certification is a plus.

Preferences

• CPR/First Aid Certified;
• Flexible team player;
• Confident, personable, and sophisticated;
• Enjoys working in a fast-paced, demanding atmosphere.

Work Requirements

• Must be able to pass a background check, pre-employment drug screen and reference checks;
• Valid Utah food handler’s card and alcohol serving permit;
• Valid driver’s license;
• Proficiency in English (oral and written).
• Able to lift 25 pounds.

BENEFITS

• Health Benefits;
• 100% Life insurance;
• Paid Vacation Time;
• Employee discount for friends and family;
• Employee discount on purchases and adventurers;
• Working Advantage – Employee Perks Program;
• Affordable Housing at the Ranch.