RETAIL STORE MANAGER I - #73(Job Id 53096)

About the Role

The State of New Hampshire, Liquor Commission has a full-time vacancy for a Retail Store Manager I. To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.

Responsibilities

• Provides exceptional customer service by building a loyal customer base.
• Strives for excellence when assisting customers to enhance customer relations and the NH Liquor Commission's and State of New Hampshire's reputation.
• Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
• In a large volume store, works under the general supervision of a Retail Store Manager II and up, assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory.
• Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
• Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary.
• Calculates sales transactions and prepares and makes bank deposits.
• Reviews and interprets computer print outs and makes recommendations to the Store Manager.
• Supervises and provides guidance to store personnel in the performance of their duties.
• Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
• Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
• On occasion is assigned to work in other stores requiring travel to store locations.
• Applicants are subject to a criminal background check and reference check.

Requirements

• Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school.
• License/Certification: Valid driver's license.
• Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
• Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
• Preferred: One year of experience in a public contact, retail store, cash‑handling position.

Benefits

• HMO or POS medical and prescription drug benefits.
• Value of State's share of employee's retirement: 12.87% of pay.
• Dental plan at minimal cost for employees and their families ($500‑$1800 value).
• Flexible spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• $50,000 state‑paid life insurance plus additional low‑cost group life insurance.
• Incentive‑based wellness program (ability to earn up to $500).
• Total compensation statement worksheet: