Retail Store Manager - Full Time - Quaker Bridge Mall - Lawrenceville, NJ
About the role
Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
Build strong customer relationships and promote loyalty programs
Recruit, onboard, and coach talent, securing succession plans
Set and manage individual and team targets, proactively assessing performance
Oversee store operations: inventory, cash handling, loss prevention, and compliance
Ensure implementation of all Swarovski policies, procedures, and standards
Responsibilities
- Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
- Build strong customer relationships and promote loyalty programs
- Recruit, onboard, and coach talent, securing succession plans
- Set and manage individual and team targets, proactively assessing performance
- Oversee store operations: inventory, cash handling, loss prevention, and compliance
- Ensure implementation of all Swarovski policies, procedures, and standards
Requirements
- 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
- Excellent leadership, coaching, and team development skills
- Digital proficiency and strong operational know-how
- A winning personality to easily establish a trustful relationship and empower others
- Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
Qualifications
- English skills
Skills
- Leadership
- Team Development
- Customer Service
- Operational Know-How
- Customer Focus
- Empathy
- Results-Driven
Benefits
- Recognition awards
- Exclusive employee discounts
- Paid volunteering leave
- Global employee assistance program
- Circular innovation
- Diversity, Inclusion, Philanthropy
Pay
Pay range 72,811.00 - 84,946.05 Annual with the ability to participate in a sales incentive bonus pay program.
Schedule
Not specified
Benefits
- Employee Assistance Program
- Volunteering Leave
- Recognition Awards
- Discounts on Swarovski Products
- Comprehensive Product Training
- Career Development Opportunities
Company Information
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
EEO Statement
All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.