Retail Store Manager - Full Time

Essential Duties And Responsibilities

• Drive sales and profitability through customer satisfaction
• Develop and implement payroll plans and monitor daily payroll to ensure the plan is met
• Display strong merchandise throughout the store and execute plan-o-grams
• Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store
• Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively
• Ensure all employees provide outstanding customer service to satisfy our customer's needs
• Oversee the implementation of special promotions and advertising events
• Maintain strong communication between store and all support departments
• Ensure the store is in compliance with OSHA requirements and all safety procedures
• Provide exemplary customer service
• Maintain working knowledge of products and services
• May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
• Handle any customer complaints, questions, or concerns in a professional and friendly manner

Requirements & Qualifications

• 3 – 5 years of retail management experience
• Flexibility to work any open store hours
• Proven skills in business analysis, with the ability to execute company standards successfully
• Experience producing results, managing and developing employees, and succeeding in a retail environment
• Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Strong communication and leadership skills
• Highly motivated leader capable of motivating others to achieve company goals
• Excellent Customer Service skills
• Excellent verbal and written communication
• Basic computer skills
• Highly organized and detail-oriented
• Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Effectively communicate with customers and employees, in-person and over the phone
• Demonstrate initiative and effective problem-solving skills within the scope of the position
• Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment