Retail Store Manager

About the role

As a Wild Fork Retail Store Manager, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment.

Responsibilities

• Hire, retain, develop and mentor a high-performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering TOP of the line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Provides leadership and guidance with Human Resources functions
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Qualifications

• Bachelor’s Degree in Business Administration or related field preferred
• 5+ years of retail experience, with at least 3 years in a store-level leadership capacity with P&L accountability
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Excellent communication skills
• Experience with recruiting and performance evaluation processes
• Able to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday
• PTO
• Monthly Bonus Potential – Up to 30% of Base Salary
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Frequent movement within the store to access various departments, areas, and products

EEO, including disability/vets