Retail Store Manager
Lakeshore Learning Materials · Littleton, CO · 1 wk ago
On-siteSalesFull-time
Responsibilities
- Build talent by sourcing, recruiting, hiring, and supporting the onboarding of an engaged, sales-driven team.
- Ensure efficiency during the training process and provide ongoing coaching and development opportunities for existing staff.
- Develop business strategies to expand the customer base, increase store traffic, and optimize profitability.
- Manage employee relations and drive workplace engagement and motivation within the store.
- Oversee and manage the retail store’s outreach programs and initiatives while engaging with Retail Sales partners and the local community.
- Drive Lakeshore’s customer service standards (SERVE) through consistent measurement of store performance and customer feedback.
- Handle complex customer service issues and escalations.
Qualifications
- 3–5 years retail management experience.
- Ability to work a flexible schedule, including nights and weekends.
- Knowledge of retail POS systems.