Retail Store Manager

About the role

As a Retail Store Manager at Wild Fork, you will play a pivotal role in managing our team of brand ambassadors. You will provide guidance, training, and leadership to inspire the team to perform at their optimum. Leading by example, you will embody the company's core values to establish a dynamic and caring work environment. Your responsibilities will include maintaining proper inventory control to maximize product freshness and availability, monitoring day-to-day store operations, and becoming the community's personal chef and friendly butcher.

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Responsibilities

• Hire, retain, develop, and mentor a high-performing team of employees
• Create an inspiring team environment with open communication, high energy, and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering top-of-the-line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store-specific needs
• Develop a strategic plan to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Ensure all employees adhere to company’s policies and guidelines
• Provide leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Requirements

• Bachelor’s Degree in Business Administration or related field preferred
• 5+ years of retail experience, with at least 3 years in a store-level leadership capacity with P&L accountability
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Excellent communication skills
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Determination to deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office
• Take ownership and responsibility to be successful
• Act with respect and value other opinions
• Strong cognitive skills, including problem analyzing
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flexible schedule, including early mornings, evenings, and weekends/holidays

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential – Up to 30% of Base Salary
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store