Retail Store Manager

About the role

We are seeking a Retail Store Manager to lead our Roswell showroom and ensure our brand is brought to life every day. This role combines creativity, strategy, and leadership to deliver exceptional client experiences and drive store performance.

Responsibilities

• Lead a talented team of design-minded professionals who create memorable client experiences and beautiful spaces.
• Oversee daily store operations, ensuring smooth execution from open to close, and uphold a polished, hospitality-driven environment.
• Elevate the client journey—anticipate needs, offer thoughtful solutions, and make every interaction memorable.
• Maintain showroom presentation and merchandising standards that capture the brand’s refined aesthetic.
• Use business insights and CRM tools to build long-term relationships and drive repeat business.
• Partner with regional leadership to shape local strategy, manage budgets, and identify growth opportunities.
• Model accountability, positivity, and professionalism, ensuring every team member feels empowered and valued.

Requirements

• A bachelor’s degree in business, design, or a related field, or equivalent relevant experience.
• At least three years of retail or design experience, including two years in a leadership role; luxury retail experience preferred.
• A passion for design, exceptional client service, and leading teams with purpose and energy.
• Strong business acumen with experience in budgeting, payroll management, and inventory control.
• A proven ability to coach, motivate, and inspire a team to achieve collective success.
• Excellent communication and organizational skills with an eye for detail and presentation.
• Comfort using Microsoft Office and CRM systems to manage performance and client relationships.
• A polished, professional presence and a natural ability to connect with others.
• Ability to safely operate a motor vehicle for business purposes.

Qualifications

• Must possess a valid driver’s license and maintain an acceptable Motor Vehicle Record in accordance with company policy.