Retail Store Manager

About the Role

As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

Benefits

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses
• Competitive pay and benefits package
• Opportunities for career growth within the Skechers global brand

Responsibilities

• People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. Maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
• Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

Requirements

• Flexibility in scheduling to accommodate weekends, nights, and holidays.
• Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
• Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.